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Talk to a human

Propfy is small, so the person reading your email is the person who can fix the problem. No ticket queue, no bot triage.

Email support

We reply within one business day, usually sooner.

support@propfy.io

Markets do not wait, so if something is blocking you mid-session say so in the subject line and we will jump it up the pile.

What are you writing about?

Billing and cancellations

You can cancel any time from your account settings, without asking us. Email us if a charge looks wrong, or if you were billed after cancelling.

Read the refund policy

Privacy and your data

Requests to access, correct, export, or delete your personal data. Send them from the email address on the account so we can verify it is you.

Read the privacy policy

Something is broken

Tell us what you did, what you expected, and what happened instead. A screenshot and the rough time it happened usually turns three emails into one.

Read the terms

Propfy is operated by Propfy, LLC, a Delaware limited liability company. Formal notices should be sent to support@propfy.io.