Billing and cancellations
You can cancel any time from your account settings, without asking us. Email us if a charge looks wrong, or if you were billed after cancelling.
Read the refund policyHelp improve Propfy
Optional analytics helps us understand which pages and signup steps work. We do not send trading results, broker credentials, or form contents to marketing tags.
Propfy is small, so the person reading your email is the person who can fix the problem. No ticket queue, no bot triage.
We reply within one business day, usually sooner.
Markets do not wait, so if something is blocking you mid-session say so in the subject line and we will jump it up the pile.
You can cancel any time from your account settings, without asking us. Email us if a charge looks wrong, or if you were billed after cancelling.
Read the refund policyRequests to access, correct, export, or delete your personal data. Send them from the email address on the account so we can verify it is you.
Read the privacy policyTell us what you did, what you expected, and what happened instead. A screenshot and the rough time it happened usually turns three emails into one.
Read the termsPropfy is operated by Propfy, LLC, a Delaware limited liability company. Formal notices should be sent to support@propfy.io.