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Privacy Policy

Last updated 21 September 2026

This policy explains what information Propfy processes, why it is needed, and the choices available to you. Propfy is designed to turn your own trading activity into a private journal, risk view, and coaching workspace.

Who is responsible for your information

Propfy, LLC, a Delaware limited liability company is the company responsible for the personal information described in this policy. Where the law uses the term, Propfy, LLC is the controller of that information.

Privacy questions, access requests, and deletion requests go to support@propfy.io.

Information you provide

We process information you submit when creating and using an account.

  • Account details such as your name, email address, preferences, and support messages.
  • Trading-journal content such as trades, fills, strategies, notes, goals, rules, and account phases.
  • Broker-connection details required to sync supported accounts. Credentials are encrypted and are not displayed back in full.
  • Subscription and billing status. Payment-card details are handled by the payment provider and are not stored by Propfy.

Information collected when you use Propfy

We collect security, reliability, and product-usage information needed to operate the service. Website analytics measurement runs by default; you can turn it off for your browser at any time on the Cookie Policy page.

  • Pages and product features used, session identifiers, referring page, browser diagnostics, and timestamps.
  • Broker synchronization, account-lifecycle, notification, and security events needed to keep the service reliable.
  • Trading performance information generated from your journal, including analytics and AI-assisted observations.

How information is used

Propfy staff do not view your individual trades, fills, or trading results. Our internal administration tools show account status and activity counts only, such as how many trades you have logged or how often you used a feature, never what you traded or what you made.

We use information to provide and protect the service, including to:

  • Create your journal, synchronize supported accounts, calculate account-specific risk, and show performance analytics.
  • Generate coaching or other AI-assisted features you request from your own journal data.
  • Authenticate users, prevent abuse, investigate incidents, and meet legal obligations.
  • Send service, security, billing, and support communications.
  • Understand product performance using privacy choices you have made.

Service providers and international processing

Propfy uses specialist providers for hosting, databases, authentication, payments, email, analytics, broker connectivity, monitoring, and AI infrastructure. They process information only to provide contracted services to Propfy and may operate in different countries.

We do not sell personal information. We do not send broker credentials, trading results, or form contents to marketing analytics tags.

Retention, export, and deletion

Information is retained while your account is active and as needed for security, billing, dispute resolution, and legal obligations. The Settings area provides a data export and an account-deletion flow. The deletion flow explains what will be erased, what must be retained, and the applicable grace period before you confirm it.

Some de-identified operational and accounting records may be retained where required for fraud prevention, financial records, or legal compliance.

Your choices

You can turn analytics measurement off on the Cookie Policy page, update your profile, disconnect supported integrations, export your account data, and request account deletion. Depending on where you live, you may also have legal rights to access, correct, restrict, object to, or receive a copy of personal information.

Contact

For privacy questions or requests, email support@propfy.io. We may need to verify that a request comes from the account owner before acting on it.

Not financial advice. Trading futures involves substantial risk of loss.

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Risk Disclosure

Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one's financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

Hypothetical Performance Disclosure

Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. For example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all of which can adversely affect trading results.

Trademarks and affiliation

NinjaTrader® is a registered trademark of NinjaTrader Group, LLC. No NinjaTrader company has any affiliation with the owner, developer, or provider of the products or services described herein, or any interest, ownership or otherwise, in any such product or service, or endorses, recommends or approves any such product or service.

Topstep® is a registered trademark of TopstepTechnologies LLC. TopstepX™, FTMO, Tradovate, Kinetick, TradeZella and other third-party names and marks are the property of their respective owners. Propfy is an independent trading journal and is not affiliated with, endorsed by, sponsored by, certified by or authorized by any of them unless explicitly stated in writing. Third-party names are used solely to identify supported connections and technical compatibility, and technical compatibility does not imply a commercial partnership, sponsorship, endorsement or authorization.

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