These terms are an agreement between you and Propfy, LLC, a Delaware limited liability company ("Propfy", "we", "us"). They govern access to the Propfy service. By creating an account or using the service, you agree to them. If you do not agree, do not use Propfy.
Who you are contracting with
Propfy is operated by Propfy, LLC, a Delaware limited liability company. When these terms say "Propfy", "we", or "us", they mean that company. It is the party you are contracting with, the party that bills you, and the party responsible for the obligations described here.
Notices to Propfy, LLC under these terms should be sent to support@propfy.io, which is monitored. We will send notices to you at the email address on your account, so keep it current.
Who may use Propfy
You must be at least 18 years old, legally able to enter a contract, and permitted to use trading-related software where you live. You are responsible for the accuracy of your account information and for keeping your login secure.
What Propfy provides
Propfy is a trading journal, analytics, discipline, and educational software service. It is not a broker, prop firm, exchange, investment adviser, or execution venue. Propfy does not place trades or control whether an account is funded.
Trials, subscriptions, and billing
Any trial duration, seat limit, included features, and activation condition are shown on the pricing page when you start. A paid subscription renews according to the billing interval shown at checkout until cancelled. Prices, taxes, and currency are presented before payment.
Subscription payments are non-refundable, except where applicable law requires otherwise. Cancelling stops the next renewal and leaves your access running to the end of the period you have already paid for; it does not refund that period or any part of it. The full policy, including how billing errors are handled, is at /refund-policy.
If paid checkout is unavailable, Propfy will not charge you.
Broker connections and third-party services
Broker, prop-firm, payment, messaging, and other third-party services have their own terms and availability. You authorize Propfy to access supported account data only as needed to provide features you request. A third party may change or discontinue an interface, which can interrupt synchronization.
Topstep, TopstepX, Tradovate, FTMO, TradeZella, and other third-party names belong to their respective owners. Propfy is an independent trading journal and is not affiliated with, endorsed by, or sponsored by any of them unless explicitly stated in writing.
AI-assisted features
AI-generated observations can be incomplete, inaccurate, or based on incomplete journal data. They are educational workflow assistance, not financial advice or instructions to enter, exit, or size a trade. You remain responsible for checking outputs and making every trading decision.
Acceptable use
You must not misuse Propfy. Prohibited activity includes:
- Attempting unauthorized access, bypassing plan limits, interfering with security, or probing another user’s data.
- Uploading malicious code, unlawful content, or data you do not have the right to process.
- Reselling, copying, scraping, reverse engineering, or overloading the service except where applicable law expressly permits it.
- Using Propfy to violate broker, prop-firm, exchange, or applicable legal requirements.
Your content and Propfy intellectual property
You retain ownership of the trading data and content you submit. You grant Propfy the limited permission needed to host, process, back up, and display that content to you and to operate features you request.
Propfy software, branding, design, and original content remain the property of their respective owners and are protected by applicable intellectual-property laws.
Availability and changes
We work to keep Propfy available and accurate, but the service is provided without a guarantee of uninterrupted operation, error-free calculations, broker uptime, or any trading outcome. Features may change as the product develops. Material changes to these terms will be posted with a new effective date.
Suspension, termination, and deletion
We may restrict or suspend access to protect users, investigate abuse, comply with law, or address non-payment. You may stop using Propfy and use the account-deletion process in Settings. Export data you want to keep before deletion becomes irreversible.
Risk and liability
Trading futures and leveraged products involves substantial risk of loss. Past performance does not guarantee future results. To the maximum extent permitted by law, Propfy is not responsible for trading losses, lost funding opportunities, third-party outages, or decisions made from journal data, analytics, alerts, or AI output.
These terms do not exclude rights or liabilities that cannot legally be excluded.
Governing law and dispute resolution
These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules.
Read this section carefully: it changes how disputes are resolved. You and Propfy, LLC agree that any dispute, claim, or controversy arising out of or relating to these terms or to your use of Propfy will be resolved by final and binding individual arbitration, seated in Delaware, rather than in court. Either party may still seek injunctive relief to protect intellectual property or prevent unauthorized access to the service.
Claims may be brought only in an individual capacity. You and Propfy each waive any right to bring or participate in a class, collective, consolidated, or representative action, and an arbitrator may not consolidate claims or preside over any form of representative proceeding.
Nothing in this section removes a right that cannot lawfully be waived where you live. If any part of this section is held unenforceable as to a particular claim, that claim is severed and heard in a court of competent jurisdiction, and the rest of this section continues to apply to every other claim.
Contact
Questions about these terms, and formal notices to Propfy, LLC, can be sent to support@propfy.io.